Technology has brake countries boundaries and merge it into one global economic. In the world we live in today, It’s very challenging to suitable development talent in the right place at the right cost. We, at Grupo Damark “Remote Service division”, are focus on the solution to that problem through the offering of highly skilled resources and processes that can support you anywhere in the globe.
If can be done remotely, we can do it!
How Do We Do It?
First, we’d like to get to know you and your company better. We aim to understand your requirements and the preferences you have the best we can in relation to your remote team. After that, we tailor a team that will meet your needs, culture, skill set, and communication reequipments.
The next step would be to set up calls between you and our team, to kick off expectations and grounding rules.
The entire process is streamlined and supported by our years of expertise, working on 100+ client cases.
With access to experts in several technologies, you can access the right talent and lower the operational costs significantly. Saving factor 3 or 4 in comparison with local rates in the global market. This enables you to thrive your business. And scale up your software deliveries collaborating with exceptional remote talents.
To find out more about how we can help your business move forward, get in touch with us.
Our Service Offering
FAST AND EFFICIENT THANKS TO REMOTE SERVICE
Remote Service stands for fast and efficient service support. We at, Grupo Damark have created well rounded professionals to support the different industrial needs.
Our remote Service includes:
Remote systems implementation & troubleshooting
Installation of software updates
Software and parameter backup
Support of on-site troubleshooting
Access a specific desktop, laptop, or server
Manage files on the computer or server
Update server software
Run diagnostic and maintenance programs
Train end users on new software and protocols
General IT Out staffing
The basis of this service is a remote service agreement, tailored to your needs.
In the near future, the remote technology and services will drive the global standard for productivity, best practices, knowledge sharing, and efficiency.
In a day and age when services companies are celebrating being in business for one, two or maybe five years, Grupo Damark, has been helping businesses in Venezuela and Internationally since 1998!
As a group of companies, Grupo Damark started as the biggest distributor of Canon equipment’s in Venezuela & Colombia, then extend for offering toward digital solutions, then customer services, and finally the remote service division that is set to support clients all around the world.
Our focus to provide the best customer experience by continuously monitors response times and overall satisfaction. We want our customers to be up with the best practices, productive and making money all the time.
We are a team of entrepreneurs that believe that efficiency and productivity are the core for any industry success. Through proactiveness as one of the main philosophy the Grupo Damark. We continuously monitor, train, optimize hardware and provide cloud-based solutions to our clients to make our clients happier, more productive, and more efficient.
"The best way to predict the future is to create it"